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Hospitality at its best Bruges, Unesco World Heritage Our Healthy Breakfast On-site Private Car Park Free WIFI in all rooms
Hospitality at its best
Bruges, Unesco World Heritage
Our Healthy Breakfast
On-site Private Car Park
Free WIFI in all rooms

Fabulous rooms. Exceptional service, probably the best we have received in Europe so far!
14 June 2014 - Miss Russell - Australia

Very helpful and friendly receptionists, very clean rooms and a perfect breakfast.
14 May 2014 - Guests Schwengel - Cedarburg, Wisconsin, USA

We were very pleased with everything here. A lovely hotel!
15 July 2014 - Guest Lange - Strängnäs, Sweden

The garden looked lovely. Absolutely fabulous stay, we will return.
24 May 2014 - Mr. & Mrs. D.R. Paul – Riebeek Kasteel, South Africa

Friendly receptionists, very clean rooms, a good selection at breakfast. Allround very good
27 April 2014 - Mr. William Heaney – Romiley, Stockport, UK

Staff were very friendly and helpful. Thank you! Very comfy beds!
13 July 2014 - Mr. Kevin Giacuzzo – London, UK

Overall a very well run and friendly hotel. We would be happy to stay here again. Thank you.
28 May 2014 - Mr. Barber - Clive, Shrewsbury, Shropshire, UK

Lovely hotel in a great location. We hope to return someday.
28 June 2014 - Guests Gatsche – Florida, USA

Your website is great. Very helpful information and great modesty.
27 July 2014 - Guests Whitehorn – London, UK

Lovely friendly staff. Very helpful, make us feel very welcome. Thank you.
6 June 2014 - Mrs. Mary Roberts - Uxbridge, Middlesex, UK

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Front Desk


Hospitality at its best!


Our Front Desk is at your service 24 hours a day. A team of charming and most helpful employees daily care about offering you an exceptional standard of customer care. They are really doing everything possible to ensure you an extremely pleasant, welcoming, polite and friendly 1st class service.


Front Desk has several responsibilities, such as:

  • Meet and greet service
  • Check-in Service
  • Luggage Assistance if you need any
  • Concierge Service (city information, reservations for concerts / restaurants / taxi service / travel arrangements / ...)
  • Currency Exchange Service (Pound Sterling and US Dollars)
  • Stamps
  • Internet Kiosk Management
  • Fax Service
  • Photocopy Service
  • Medical Assistance (if you need a doctor or a dentist in case of emergency)
  • Check-out Service
  • Handling Individual Reservations (Meeting & Group Requests are handled in back office)

If you would like to get in touch with our Reservations Department, please contact us

  • Telephone - +32-(0)50-34.05.61
  • Fax - +32-(0)50-33.67.90
  • E-mail - reservations
 
Hospitality at its best

 
Reception staff excellent in every way.
October 12, 2014 - Mr. & Mrs. Conway - Wylde Green, Sutton Coldfield, UK
 


Front Office Manager

  • Mrs. Nausikaä Heyvaert

Front Office Assistants (Day Shifts)

  • Mrs. Marion Vandamme
  • Mrs. Lieve Vanhecke
  • Mrs. Ann Deguffroy
  • Mr. Jens Van der Sypt

 
Exceptionally helpful reception staff.
September 28, 2014 - Mrs. C. Bailey - Horley, Surrey, UK
 


Night Auditors (Night Shifts)

  • Mr. Laurent
  • Mr. Thierry Etienne
  • Mrs. Annick De Corte
  • Mr. Rudi Buyse

 
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