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Hospitality at its best Bruges, Unesco World Heritage Our Healthy Breakfast On-site Private Car Park Free WIFI in all rooms
Hospitality at its best
Bruges, Unesco World Heritage
Our Healthy Breakfast
On-site Private Car Park
Free WIFI in all rooms

Lovey, very friendly and welcoming staff.
28 June 2015 - Miss Lauren Bradshaw - Rothwell, Leeds, UK

Lovely stay, excellent hotel & location.
25 May 2015 - Guests Kemp – Hornsea, UK

Always a delightful experience. Thank you! Will visit again!
29 March 2015 - Mr. & Mrs. Wilson - Worcester, UK

We had a fantastic stay with very friendly and helpful staff.
1 August 2015 - Mrs. Rebecca Snell - Reading, UK

We had a super time. Hotel was terrific!
1 June 2015 - Mrs. Thomson - Cheltenham, UK

Lovely hotel with great staff
30 April 2015 - Dr. Precey - London, UK

Simply elegant hotel in a great location
15 May 2015 - Miss Joanne Cragie – Newcastle, UK

Very friendly & helpful staff. Our overall experience was very good. Hope to return soon
6 April 2015 - Mr. & Mrs. Mc Ateer - Greenwhich, London, UK

A most enjoyable stay. Made most welcome by staff on arrival. Will recommend to our friends
20 April 2015 - Mr. & Mrs. Rosenstein - Northwood, UK


Front Desk

Hospitality at its best!

Our Front Desk is at your service 24 hours a day. A team of charming and most helpful employees daily care about offering you an exceptional standard of customer care. They are really doing everything possible to ensure you an extremely pleasant, welcoming, polite and friendly 1st class service.

Front Desk has several responsibilities, such as:

  • Meet and greet service
  • Check-in Service
  • Luggage Assistance if you need any
  • Concierge Service (city information, reservations for concerts / restaurants / taxi service / travel arrangements / ...)
  • Currency Exchange Service (Pound Sterling and US Dollars)
  • Stamps
  • Internet Kiosk Management
  • Fax Service
  • Photocopy Service
  • Medical Assistance (if you need a doctor or a dentist in case of emergency)
  • Check-out Service
  • Handling Individual Reservations (Meeting & Group Requests are handled in back office)

If you would like to get in touch with our Reservations Department, please contact us

  • Telephone - +32-(0)50-34.05.61
  • Fax - +32-(0)50-33.67.90
  • E-mail - reservations
Hospitality at its best

I want to come back to visit your hotel again. Very lovely receptionist.
August 7, 2015 - Mrs. Mary Sweet - Calfornia, USA

Front Office Manager

  • Mrs. Nausikaä Heyvaert

Front Office Assistants (Day Shifts)

  • Mrs. Marion Vandamme
  • Mrs. Lieve Vanhecke
  • Mrs. Ann Deguffroy
  • Mrs. Greet Geldof

The reception staff were excellent, friendly and welcoming. Their English was brilliant which was very much appreciated. Thank you all.
June 11, 2015 - Mr. & Mrs. Gorringe - Lochgilphead, Argyll, Scotland

Night Auditors (Night Shifts)

  • Mr. Laurent
  • Mr. Thierry Etienne
  • Mrs. Annick De Corte
  • Mr. Rudi Buyse

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