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Hospitality at its best Bruges, Unesco World Heritage Our Healthy Breakfast On-site Private Car Park Free WIFI in all rooms
Hospitality at its best
Bruges, Unesco World Heritage
Our Healthy Breakfast
On-site Private Car Park
Free WIFI in all rooms

A most enjoyable stay. Made most welcome by staff on arrival. Will recommend to our friends
20 April 2015 - Mr. & Mrs. Rosenstein - Northwood, UK

Staff were very friendly and helpful. Thank you! Very comfy beds!
13 July 2014 - Mr. Kevin Giacuzzo – London, UK

Very friendly & helpful staff. Our overall experience was very good. Hope to return soon
6 April 2015 - Mr. & Mrs. Mc Ateer - Greenwhich, London, UK

Always excellent. Thank you!
18 March 2015 - Mr. & Mrs. Dunworth – Maidenhead, UK

Your website is great. Very helpful information and great modesty.
27 July 2014 - Guests Whitehorn – London, UK

It would be difficult to improve on what you have here. Just keep it up!
20 March 2015 - Mr. & Mrs. Yeomans - Balloch, Inverness, UK

Had a great stay. Helpful, friendly staff. Great facilities.
16 March 2015 - Mrs. Muscato - Brighton, UK

We were very pleased with everything here. A lovely hotel!
15 July 2014 - Guest Lange - Strängnäs, Sweden

Always a delightful experience. Thank you! Will visit again!
29 March 2015 - Mr. & Mrs. Wilson - Worcester, UK


Front Desk

Hospitality at its best!

Our Front Desk is at your service 24 hours a day. A team of charming and most helpful employees daily care about offering you an exceptional standard of customer care. They are really doing everything possible to ensure you an extremely pleasant, welcoming, polite and friendly 1st class service.

Front Desk has several responsibilities, such as:

  • Meet and greet service
  • Check-in Service
  • Luggage Assistance if you need any
  • Concierge Service (city information, reservations for concerts / restaurants / taxi service / travel arrangements / ...)
  • Currency Exchange Service (Pound Sterling and US Dollars)
  • Stamps
  • Internet Kiosk Management
  • Fax Service
  • Photocopy Service
  • Medical Assistance (if you need a doctor or a dentist in case of emergency)
  • Check-out Service
  • Handling Individual Reservations (Meeting & Group Requests are handled in back office)

If you would like to get in touch with our Reservations Department, please contact us

  • Telephone - +32-(0)50-34.05.61
  • Fax - +32-(0)50-33.67.90
  • E-mail - reservations
Hospitality at its best

Reception staff friendly and efficient. A real welcome.
April 11, 2015 - Mrs. T. Mason - Shepton Mallet, UK

Front Office Manager

  • Mrs. Nausikaä Heyvaert

Front Office Assistants (Day Shifts)

  • Mrs. Marion Vandamme
  • Mrs. Lieve Vanhecke
  • Mrs. Ann Deguffroy
  • Mrs. Greet Geldof

Reception staff very friendly and helpful. Spotlessly clean rooms. A good choice at breakfast and a relaxed atmosphere in the bar.
March 8, 2015 - Mrs. Simpkin - Orrell, Wigan, UK

Night Auditors (Night Shifts)

  • Mr. Laurent
  • Mr. Thierry Etienne
  • Mrs. Annick De Corte
  • Mr. Rudi Buyse

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hotel navarra bruges, at your service staff, front desk, hotel navarra